Skip to content Skip to Search
Skip navigation

Retail

Retail and consumer news from the Middle East. All the important stories, exclusive interviews, plus authoritative opinion and analysis

Kuwait's consumer spending data showed rapid adoption of ecommerce and electronic payments and a drop in the value of ATM withdrawals

Kuwait consumer spending reaches record high

Consumer spending in Kuwait hit record levels in 2024, underpinned by a growing preference for card payments and a thriving ecommerce industry.   Figures from the Central Bank of Kuwait for 2024 showed spending reached KD47.81 billion ($155.7 billion), a rise of 4.4 percent from the previous year.  The figures show an increase in card payments and […]

Pangaia Abu Dhabi

Abu Dhabi’s Royal Group buys eco brand Pangaia

Abu Dhabi’s Royal Group has acquired a controlling stake in fashion brand Pangaia. No financial details of the transaction were revealed. Pangaia, which has its headquarters in London, designs eco-friendly clothing made from organic and recycled materials, sold primarily through its website. It uses next-generation materials for its clothing and accessories, including Mirum, a plant-based, plastic-free leather […]

Epipoli owns the largest customer relationship management and loyalty programme in Italy, with over six million customers

Bahrain’s Investcorp agrees to buy Italy’s Epipoli

Bahrain’s Investcorp has finalised a deal to acquire Epipoli, an Italian alternative payments company. The asset will be purchased from London-headquartered private equity Bregal Milestone and Epipoli founder and CEO Gaetano Giannetto. Giannetto will continue to hold a significant minority stake and lead the company. No terms of the transaction were disclosed. Epipoli owns the […]

Saudi ecommerce platform Nice One sells cosmetics and personal care products to four million registered customers

Nice One share price up 55% in first week of trading

Nice One Beauty Digital Marketing Co’s shares jumped 9.81 percent on Tuesday, beginning the day at SAR49.75 ($13.25) and reaching SAR 54.30 by its close. Eight days after the Saudi cosmetics retailer launched an initial public offering (IPO) for 30 percent of its capital (36.5 million shares) on January 7, its shares have increased in […]

More than a quarter of consumers in the UAE now report shopping at discount groceries, says Hisham Abdul Khalek

UAE shoppers ready to spend, but retail outlook remains tough

The spending of UAE consumers is expected to increase this year, but retail analysts have warned this is unlikely to be a silver bullet that halts shrinking margins. A survey of more than 15,000 shoppers in nine countries, published by consultancy AlixPartners, has found the percentage of UAE consumers intending to spend more is 13 […]

Hamad International in Doha, Qatar. The airport had 52.7m passengers in 2024

Sales rise 18% for airport retailer Qatar Duty Free

Airport retailer Qatar Duty Free has reported an 18 percent sales increase for 2024. The rise was higher than passenger growth at Hamad International Airport in Doha, which increased 15 percent to 52.7 million.  Qatar Duty Free, a subsidiary of Qatar Airways that owns and operates the airport’s shopping and food outlets, did not release […]

Rahul Tikoo, vice president at chip designer AMD, holds HP's AI-capable Zbook Ultra G1a laptop at CES 2025 in Las Vegas

US PC makers bank on AI to regain Gulf market share

US technology majors Dell and HP have launched a range of PCs featuring artificial intelligence capabilities. Industry analysts believe this may help them regain lost market share in the Gulf region and reverse the decline in demand for PCs. Global PC shipments, including in Europe, the Middle East and Africa, dropped 14.6 percent in the […]

The franchise termination will affect 283 KFC and 254 Pizza Hut restaurants in Turkey, which are expected to close 'at least temporarily'

KFC and Pizza Hut owner ends franchise deal in Turkey

Yum! Brands, the US-based owner of KFC and Pizza Hut, has terminated its franchise agreements with Turkish operator IS Gida. The decision was taken after IS Gida failed to meet its standards, Yum! Brands said. “Prior to termination, we engaged with IS Gida over several months to provide assistance and resolve key issues,” said Chris […]

In August last year, Majid Al Futtaim operated 467 Carrefour stores across 14 countries

Dubai’s Majid Al Futtaim closes Carrefour in Oman

Dubai-based retail conglomerate Majid Al Futtaim has launched its new grocery retail brand HyperMax in Oman, according to reports, after closing all of its Carrefour stores in the sultanate. It follows a similar move in Jordan in November where its Carrefour franchise brand ceased operations and 34 HyperMax locations were opened across the country. Carrefour […]

Shoppers in Dubai Mall. Retail price discounting in the UAE has been described by one analyst as 'a race to the bottom'

UAE and Kuwait companies struggling to hire staff

Companies in the UAE and Kuwait are struggling to afford new staff as a result of squeezed margins, according to the latest business sentiment survey. For the third successive month, non-oil companies operating in the UAE highlighted a reduction in prices charged, with discounting used to support sales amid a highly competitive market. This was […]

Startup Zension says smartphones have at least a seven-year lifespan but on average are used for just three

Saudi Aramco leads $30m investment in tech startup

Wa’ed Ventures, the $500 million venture capital fund owned by Saudi Aramco, and Japanese conglomerate Sumitomo have invested in Zension Technologies, a consumer electronics startup. Wa’ed led the funding raise of $30 million, which also included Dubai-based Global Ventures.  Based in Riyadh, Zension provides consumers with access to the latest tech devices. Instead of purchasing devices […]

It is not yet clear if the expanded Smart Rental Index will include malls as well as commercial and industrial properties

Rental index in Dubai expands to commercial properties

Dubai is to expand its Smart Rental Index to include commercial and industrial properties, a move that could serve as a catalyst for landlords to improve poor maintenance standards in neglected buildings, industry experts said. Majid Al Marri, CEO of real estate registration and services at Dubai Land Department, told AGBI at the launch of […]

Dubai duty free recorded 20.733 million sales transactions in 2024, an average of 56,649 per day

Dubai Duty Free sales stay flat in 2024

Dubai Duty Free achieved sales of AED7.9 billion ($2.16 billion) in 2024, almost exactly equalling its 2023 performance. December set an all-time monthly record, however, with sales of AED821.94 million, a 2 percent year-on-year increase and the highest in the retailer’s history, the UAE state-run Wam news agency reported. The December performance was fuelled by […]

Nice One, the largest beauty and personal care ecommerce platform in Saudi Arabia, aims to raise $322 million through the IPO

Retail orders for IPO of Saudi’s Nice One hit $242m

The retail tranche of Nice One Beauty Digital Marketing’s initial public offering on the Saudi stock exchange was 7.9 times oversubscribed, with the order book reaching SAR908 million ($242 million). SNB Capital Company, the lead manager for the IPO, said the two-day subscription included 3.47 million shares, representing 10 percent of the IPO, at SAR35 […]

Mall of Egypt CAiro MAF Lifestyle

MAF Lifestyle awaits ‘stability’ before entering Egypt

The lifestyle arm of the UAE conglomerate Majid Al Futtaim is looking for opportunities to expand into Egypt. However, there must be “stability” in the country before any move is made, MAF Lifestyle’s CEO, Fahed Ghanim, has told AGBI. Majid Al Futtaim as a group already runs operations in Egypt, including the Mall of Egypt […]

A woman shops in a Dubai supermarket. A majority of shoppers in Saudi Arabia and the UAE are interested in discount prices for groceries

Strong demand for discount retail in Saudi Arabia and UAE

Experts are predicting significant growth in discount retail stores and private label brands in UAE and Saudi Arabia in the coming years.  Cost-conscious consumers in the region are looking for convenience and value in their weekly shop and that extends to buying retailer own-brand products usually cheaper than market leading brands. In a recent survey […]

Mena ecommerce

Mena ecommerce up 44% in November

Ecommerce in the Middle East and North Africa enjoyed a prosperous November with sales 44 percent higher than the year’s monthly average. Online transactions in 2024 were healthy as a whole, with 5 percent growth on the previous 12 months. Unsurprisingly Black Friday, the global marketing ploy that businesses use to offer big discounts, was […]

Young nervous professional crypto analyst looking at screens and analyzing for day trading or margin trading, altcoin and bitcoin concept

Talabat and Lulu post-listing slump dims allure of UAE IPOs

Talabat and Lulu Retail Holdings were the UAE’s biggest initial public offerings (IPOs) in 2024, raising $3.75 billion amid huge investor demand.  But the stock prices of both companies have slid since listing on the Dubai and Abu Dhabi bourses respectively, threatening investor confidence in future UAE flotations involving privately run companies. It has also […]

Retailers in the UAE are focusing on store fit-outs and events among other approaches to keep customers loyal

UAE retailers face rising costs as shoppers demand more

Rising costs for UAE retailers risk hitting marketing budgets in 2025 – even though consumers are spending more cash. Increases in raw material costs and supply chain delays are tightening the margins for companies, experts have pointed out.  Still, a sharp increase in the use of artificial intelligence in the retail industry next year is […]

Shop, Shopping Mall, City

Abu Dhabi sells 69% stake in Liverpool shopping centre

Abu Dhabi Investment Authority (Adia), the UAE’s largest sovereign wealth fund, has sold its 69 percent stake in the Liverpool One shopping centre. As part of the deal with the Land Securities – the largest commercial property development and investment company in the UK, with a portfolio valued at around £10 billion – an unnamed […]

Gulf BNPL

Cultural factors reduce risk for Gulf BNPL providers

Buy-now-pay-later companies in the US and Europe have endured prolonged losses due to high operating costs and rising customer defaults, but BNPL operators in the Gulf may be faring better thanks to differing market dynamics, according to analysts. BNPL has soared in popularity in many regions as an easy and cheap form of consumer debt, […]