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Retail

Retail and consumer news from the Middle East. All the important stories, exclusive interviews, plus authoritative opinion and analysis

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US ‘Black Friday’ online sales hit record $9bn despite high inflation

US shoppers spent a record $9.12 billion online this Black Friday, a report showed on Saturday, as consumers weathered the squeeze from high inflation and grabbed steep discounts on everything from smartphones to toys. Online spending rose 2.3 percent on Black Friday, Adobe Inc’s data and insights arm Adobe Analytics said, thanks to consumers holding […]

Amazon tips Saudi Arabia to deliver sales growth

Amazon sees “exciting potential” in Saudi Arabia and the Middle East, one of its executives has said, as the e-commerce giant commits to further investment in local facilities and talent. Ronaldo Mouchawar, vice president of Amazon Middle East and North Africa, which opened its new office in Riyadh last month, told AGBI that the company […]

Cost Coffee Saudi

Branded coffee shops expand across the Middle East

The Middle East and North Africa’s (Mena) branded coffee shops market has grown 10.5 percent to 8,874 outlets in the past year. Saudi Arabia, which named 2022 the year of Saudi coffee, is the largest market in the region, growing 18.5 percent to reach 3,556 outlets and accounting for 40 percent of all stores in […]

Turkey to clamp down harder on shops charging excessive prices

Turkish President Tayyip Erdogan said he will hold discussions at the next cabinet meeting on adopting heavier measures for supermarkets and stores that charge excessive prices for goods, broadcaster Haberturk reported on Monday. Annual inflation in Turkey is more than 85 percent. Speaking to reporters on his flight back from Qatar, Erdogan said previous fines […]

Abu Dhabi-backed fund buys into UAE’s booming pet care industry

Aliph Capital, the Gulf’s first female-led private equity firm, has entered the UAE’s booming pet care industry with its first deal. The fund, which raised $125 million last month from Abu Dhabi sovereign wealth fund ADQ, has bought The Pet Shop, the largest retailer of pet food and accessories in the UAE, from Kasamar Holdings. […]

A family walks through the Mall of Qatar

Gulf shop tills set to ring up $297bn of sales this year

Retail sales across the GCC are likely to surpass pre-pandemic levels this year, driven by a revival of the region’s tourism industry, according to new research. Alpen Capital’s latest report on the retail sector projects year-on-year growth of 15.7 percent, to reach total revenues of $296.8 billion.  The industry is expected to record a compounded […]

Dubai’s bricks-and-mortar stores hold their own against e-commerce

Dubai is experiencing a retail boom — and, bucking global trends for online shopping, much of it is being led by brick-and-mortar stores catering to in-person shoppers. According to a new report by Dubai-based Commercial Real Estate Consultants (CRC), in-person retail transactions in the city this year are up by 133 percent, and transaction value […]

As yen tumbles, Japan turns to secondhand iPhones

For years Japanese shoppers eagerly shelled out for the latest gadgets, but now a tumbling yen has put new iPhones out of reach for some and sparked a growing secondhand trade in a major market for Apple Inc. The Japanese currency’s fall to a 32-year low against the dollar has squeezed consumers and accelerated a […]

The Entertainer app offers deals in many sectors including attractions, such as the Dubai Aquarium and Underwater Zoo

Saudi and Egypt offer ideal stage for UAE’s The Entertainer

The Entertainer, a Dubai-based tech company that offers thousands of lifestyle product discounts, is focusing on Saudi Arabia and Egypt for expansion as demand rises amid the current cost of living crunch. New CEO Ahmed Gaber, who was previously general manager of Visa’s operations in North Africa where he was responsible for developing the digital […]

Food, Snack, Fries

KFC’s Mena franchisee to offer 30% stake in GCC dual listings

Americana Restaurants, the Middle East and North Africa franchisee of fast-food restaurants KFC and Pizza Hut, said it planned to launch an initial public offering (IPO), followed by a dual listing in the United Arab Emirates and Saudi Arabia. Adeptio Investments, an investment vehicle jointly-held by Dubai businessman and founder of Emaar Properties Mohammed Alabbar […]

4Sale CEO Tarek Sakr is growing Kuwait’s largest online classifieds platform

Kuwait classified giant 4Sale aims to double up on business

The oldest form of classified ads can be traced back all the way to 2000BC, when the Egyptians invented outdoor advertising as they carved public notices into steel.  This earliest example of the ‘first mover advantage’ strategy is not lost on the CEO of 4Sale, Kuwait’s largest online classifieds platform, which has big ambitions to […]

Lucid EVs

Lucid opens first Saudi showroom as regional EV rivalry hots up

Lucid Group announced the opening of its first showroom in the Middle East, located in Riyadh, Saudi Arabia, as it looks to get ahead of rivals in the regional push for electric vehicles. The Lucid Studio in the heart of the Saudi capital’s Al Nakheel district will offer a “digitally oriented premium experience”, the company […]

Winter World Cup may be nightmare for British stores

The winter World Cup has added a new level of uncertainty to the Christmas trading outlook of Britain’s supermarkets: How do you persuade cash-strapped shoppers to buy yule logs and luxury biscuits at the same time as beer and pizza? Running between November 20 and December 18, the soccer tournament in Qatar falls directly in […]

Person, Human, Tie

Lulu Group targets Iraq and Africa ahead of Abu Dhabi IPO

Lulu Group International is planning a listing on the Abu Dhabi Securities Exchange in 2023 and has hired investment bank Moelis & Co to advise it. The supermarket chain, which has its headquarters in Abu Dhabi, also confirmed to AGBI that it will add new outlets to its network as it consolidates in the Middle […]

Amazon Dubai

Amazon among brands using DIFC Courts to resolve disputes

E-commerce giant Amazon is one of a growing number of major companies citing the DIFC Courts in its sales terms and conditions as the venue to resolve disputes with customers and third party resellers. Established in 2004 as the English-language, independent, common law legal system for the Dubai International Financial Centre (DIFC) free zone, the […]

India’s Nykaa and Dubai’s Apparel Group forge Gulf alliance

Indian cosmetics and fashion retailer Nykaa and Dubai-based lifestyle and fashion conglomerate Apparel Group have struck an alliance to expand in the Gulf region, the companies said on Thursday. With the agreement, Nykaa hopes to grow in a region where it sees high demand for beauty products, months after inflationary pressures in India led it […]

Person, Human, Mobile Phone

UAE e-commerce market forecast to reach $9.2bn by 2026

The UAE’s e-commerce market may reach $9.2 billion, and account for 12.6 percent of total retail sales by 2026, the Dubai Chamber of Commerce said in a report. Total e-commerce sales hit $4.8 billion in 2021, compared to $2.6 billion in 2019, the report stated, based on data from research firm Euromonitor. Mobile devices, such […]

Ferns N Petals CEO Rajesh Kumar plans 50 percent growth in the region in the next few years

India’s Ferns N Petals blossoms in the Middle East

Indian flower and gifting company Ferns N Petals is forecasting 50 percent annual growth in the Middle East as it expands into more markets including Saudi Arabia, ahead of a potential stock market listing within three years. Established in New Delhi in 1994, Ferns N Petals is one of the largest floral retail chains in […]

Ben & Jerry’s says Unilever ‘covertly’ took trademarks

Ben & Jerry’s says parent company Unilever Plc wrongly transferred brand names out of reach of its independent board more than 20 years ago in an updated lawsuit over its business in Israel filed on Friday in federal court. The Vermont ice cream maker says that Unilever “covertly” moved its trademarks to a Unilever business […]