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Retail

Retail and consumer news from the Middle East. All the important stories, exclusive interviews, plus authoritative opinion and analysis

Shoppers in Dubai Mall. Retail price discounting in the UAE has been described by one analyst as 'a race to the bottom'

UAE and Kuwait companies struggling to hire staff

Companies in the UAE and Kuwait are struggling to afford new staff as a result of squeezed margins, according to the latest business sentiment survey. For the third successive month, non-oil companies operating in the UAE highlighted a reduction in prices charged, with discounting used to support sales amid a highly competitive market. This was […]

Startup Zension says smartphones have at least a seven-year lifespan but on average are used for just three

Saudi Aramco leads $30m investment in tech startup

Wa’ed Ventures, the $500 million venture capital fund owned by Saudi Aramco, and Japanese conglomerate Sumitomo have invested in Zension Technologies, a consumer electronics startup. Wa’ed led the funding raise of $30 million, which also included Dubai-based Global Ventures.  Based in Riyadh, Zension provides consumers with access to the latest tech devices. Instead of purchasing devices […]

It is not yet clear if the expanded Smart Rental Index will include malls as well as commercial and industrial properties

Rental index in Dubai expands to commercial properties

Dubai is to expand its Smart Rental Index to include commercial and industrial properties, a move that could serve as a catalyst for landlords to improve poor maintenance standards in neglected buildings, industry experts said. Majid Al Marri, CEO of real estate registration and services at Dubai Land Department, told AGBI at the launch of […]

Dubai duty free recorded 20.733 million sales transactions in 2024, an average of 56,649 per day

Dubai Duty Free sales stay flat in 2024

Dubai Duty Free achieved sales of AED7.9 billion ($2.16 billion) in 2024, almost exactly equalling its 2023 performance. December set an all-time monthly record, however, with sales of AED821.94 million, a 2 percent year-on-year increase and the highest in the retailer’s history, the UAE state-run Wam news agency reported. The December performance was fuelled by […]

Nice One, the largest beauty and personal care ecommerce platform in Saudi Arabia, aims to raise $322 million through the IPO

Retail orders for IPO of Saudi’s Nice One hit $242m

The retail tranche of Nice One Beauty Digital Marketing’s initial public offering on the Saudi stock exchange was 7.9 times oversubscribed, with the order book reaching SAR908 million ($242 million). SNB Capital Company, the lead manager for the IPO, said the two-day subscription included 3.47 million shares, representing 10 percent of the IPO, at SAR35 […]

Mall of Egypt CAiro MAF Lifestyle

MAF Lifestyle awaits ‘stability’ before entering Egypt

The lifestyle arm of the UAE conglomerate Majid Al Futtaim is looking for opportunities to expand into Egypt. However, there must be “stability” in the country before any move is made, MAF Lifestyle’s CEO, Fahed Ghanim, has told AGBI. Majid Al Futtaim as a group already runs operations in Egypt, including the Mall of Egypt […]

A woman shops in a Dubai supermarket. A majority of shoppers in Saudi Arabia and the UAE are interested in discount prices for groceries

Strong demand for discount retail in Saudi Arabia and UAE

Experts are predicting significant growth in discount retail stores and private label brands in UAE and Saudi Arabia in the coming years.  Cost-conscious consumers in the region are looking for convenience and value in their weekly shop and that extends to buying retailer own-brand products usually cheaper than market leading brands. In a recent survey […]

Mena ecommerce

Mena ecommerce up 44% in November

Ecommerce in the Middle East and North Africa enjoyed a prosperous November with sales 44 percent higher than the year’s monthly average. Online transactions in 2024 were healthy as a whole, with 5 percent growth on the previous 12 months. Unsurprisingly Black Friday, the global marketing ploy that businesses use to offer big discounts, was […]

Young nervous professional crypto analyst looking at screens and analyzing for day trading or margin trading, altcoin and bitcoin concept

Talabat and Lulu post-listing slump dims allure of UAE IPOs

Talabat and Lulu Retail Holdings were the UAE’s biggest initial public offerings (IPOs) in 2024, raising $3.75 billion amid huge investor demand.  But the stock prices of both companies have slid since listing on the Dubai and Abu Dhabi bourses respectively, threatening investor confidence in future UAE flotations involving privately run companies. It has also […]

Retailers in the UAE are focusing on store fit-outs and events among other approaches to keep customers loyal

UAE retailers face rising costs as shoppers demand more

Rising costs for UAE retailers risk hitting marketing budgets in 2025 – even though consumers are spending more cash. Increases in raw material costs and supply chain delays are tightening the margins for companies, experts have pointed out.  Still, a sharp increase in the use of artificial intelligence in the retail industry next year is […]

Shop, Shopping Mall, City

Abu Dhabi sells 69% stake in Liverpool shopping centre

Abu Dhabi Investment Authority (Adia), the UAE’s largest sovereign wealth fund, has sold its 69 percent stake in the Liverpool One shopping centre. As part of the deal with the Land Securities – the largest commercial property development and investment company in the UK, with a portfolio valued at around £10 billion – an unnamed […]

Gulf BNPL

Cultural factors reduce risk for Gulf BNPL providers

Buy-now-pay-later companies in the US and Europe have endured prolonged losses due to high operating costs and rising customer defaults, but BNPL operators in the Gulf may be faring better thanks to differing market dynamics, according to analysts. BNPL has soared in popularity in many regions as an easy and cheap form of consumer debt, […]

Renuka Jagtiani, chairperson, Landmark Group, at the launch of the textile recycling facility in Dubai

Landmark Group opens textile recycling unit

Retailer Landmark Group has opened a textile recycling facility at Dubai World Central that will convert clothes into fibre for new garments. The Dubai company launched a takeback programme last year at its Centrepoint and Max Fashion stores, and more recently at Home Centre and Home Box stores.  Clothes are brought to the recycling centre […]

Shop, Shopping Mall, Architecture

Apple stores to open in Saudi Arabia from 2026

Apple is to expand its presence in Saudi Arabia, with plans to open an online store in summer 2025, followed by the launch of multiple Apple Stores from 2026. As part of this expansion, the US tech giant is in the early stages of planning a flagship retail location in Diriyah, a Unesco World Heritage […]

Demand for Gaza Cola has been 'crazy', the maker says, with its first batch of 300,000 cans sold out in less than three weeks

Pro-Palestinian cola brands to launch in Middle East

Two pro-Palestine soft drinks brands launched this year as Coca-Cola and Pepsi alternatives are planning to debut in the Middle East in the coming months. They are the latest to take advantage of a market that appears to be moving away from US brands that are perceived to support Israel in the Gaza conflict. In large […]

Dubai Duty Free said that the sales performance was strong in November despite tough trading conditions

Perfume sales propel Dubai Duty Free to $2bn 2024 target

Dubai Duty Free (DDF) recorded sales of AED7.13 billion ($1.94 billion) in the first 11 months of 2024, as it closes in on the $2 billion annual target. The airport retailer reported sales of $205.7 million last month, marking the fifth-best month ever, propelled mainly by perfume sales, the UAE state-run Wam news agency reported. […]

Shoppers look at Apple electronics in a Dubai store. Its phone and laptop sales are down in the Gulf

Apple, HP and Dell lose market share in Gulf

Apple, HP and Dell are losing market share in the Gulf, analysts have told AGBI, but their weakening position appears to be due to the allure of their rivals rather than a boycott of American brands. The region’s relatively wealthy, young and tech-savvy consumers are an attractive target for makers of smartphones, tablets and computers. […]

Mair Group Abu Dhabi ADX

Abu Dhabi grocery business Mair Group to list on ADX

Abu Dhabi grocery retail and real estate business Mair Group is set to directly list on the emirate’s ADX stock exchange next month.  The company, which operates more than 100 stores under the Adcoop and Spar brands, said the listing will take place on December 9. No details about the value or relative shareholding were […]

Eyewa is planning to open 100 stores across the GCC in 2025

Saudi eyewear retailer secures $100m for expansion

Saudi eyewear retailer Eyewa has raised $100 million in a series C funding round as it expands production and its footprint on the ground. The funding was led by global investors General Atlantic alongside Dubai-based Badwa Capital and Singapore’s Turmeric Capital. Eyewa said the capital will be used to open at least 100 new stores […]

A Dubai supermarket. Recent successful listings by UAE retailers could bode well for Union Coop

UAE retailer Union Coop explores going public

Dubai retailer and mall owner Union Coop has begun exploring a transition from a consumer cooperative society to a public joint-stock company.  The company said the move is aimed at increasing its presence, expanding its operations and maximising its financial resources. Dubai-based law firm Al Tamimi Company has been appointed to conduct a study exploring the […]